Executive Master in Strategic Crisis Management and Resilience

Course Dates :

28/04/25

45

Course ID:

250428001004609LUEMT

Course Duration :

45 Studying Day/s

Course Location:

Course Category:

Executive Masters

Subcategories: Construction Safety, Health and Wellbeing, Environmental Sustainability, Risk Management, Technical Skills Development, Leadership and Communication, Quality Assurance

Course Certified By:

* LondonUni - Executive Management Training

* Executive Masters Certificate

Certification Will Be Issued From : From London, United Kingdom

Course Information

Introduction

The Executive Master in Strategic Crisis Management and Resilience is designed to equip professionals with the critical skills and advanced knowledge required to navigate complex crises and foster organizational resilience in an unpredictable world. The course integrates theoretical foundations with practical applications, empowering participants to lead with confidence during challenging situations. By combining principles of coaching, mentoring, and leadership development, this program provides a comprehensive toolkit for effective crisis management and long-term resilience building.

Participants will delve into the art and science of strategic decision-making, communication during crises, and leveraging coaching methodologies to enhance personal and organizational capabilities. The course highlights the interconnectedness of leadership, mentoring, and crisis preparedness, ensuring that participants can drive transformative outcomes in their respective domains.

This program emphasizes experiential learning, blending case studies, real-world scenarios, and interactive workshops to create a dynamic and engaging educational experience. By the end of the course, participants will have mastered the skills necessary to assess risks, lead under pressure, and implement sustainable strategies that ensure stability and growth.

The program is structured to provide a seamless blend of academic rigor and practical application. It culminates in the preparation of a comprehensive thesis of 25,000–30,000 words, allowing participants to demonstrate their mastery of strategic crisis management and resilience. This final project, completed over a dedicated 5-day period after 40 days of intensive coursework, serves as a capstone to their learning journey.

Course Structure

The course is divided into eight carefully curated modules, each contributing to a holistic understanding of strategic crisis management and resilience.

Introduction to Coaching and Mentoring
Develop foundational knowledge of coaching and mentoring principles to foster personal and professional growth.

Coaching for Personal Development and Life Skills
Explore techniques to enhance self-awareness and life skills, vital for resilience and adaptability during crises.

Evaluating Coaching and Mentoring Effectiveness
Learn to measure the impact of coaching initiatives and refine strategies for maximum organizational benefit.

Coaching Techniques and Tools
Gain proficiency in diverse coaching tools to facilitate effective communication and problem-solving under pressure.

Coaching for Leadership Development
Master leadership coaching to inspire and guide teams toward resilience in challenging times.

Mentoring for Career Development
Discover strategies for career mentoring, aligning individual aspirations with organizational goals.

Group Coaching and Team Development
Build cohesive teams and strengthen collaborative skills essential for crisis response and recovery.

Advanced Coaching Skills for Managers
Elevate managerial capabilities with advanced coaching methods tailored for high-stakes environments.

The program concludes with a thesis preparation phase, enabling participants to apply their learning to a practical and research-driven project.

Conclusion

The Executive Master in Strategic Crisis Management and Resilience offers a transformative learning experience for professionals aspiring to lead effectively in the face of adversity. The integration of coaching and mentoring frameworks ensures that participants not only address immediate challenges but also build long-term resilience for their organizations. The thesis project serves as a powerful demonstration of the participant's expertise and readiness to implement strategic solutions.

Graduates of this program will emerge as visionary leaders equipped to anticipate risks, manage crises with agility, and inspire their teams to thrive in uncertainty. The skills and insights gained through this course will be invaluable in driving sustainable success in today's ever-changing global landscape.

By completing this program, participants will be empowered to drive transformation, build resilience, and achieve sustainable leadership in an increasingly volatile global environment.

Objectives

The objectives are:

To equip participants with advanced tools and methodologies for managing crises effectively.
To develop strategic leadership capabilities that inspire resilience within organizations.
To foster a deep understanding of coaching and mentoring principles as tools for crisis navigation.
To enhance decision-making, communication, and collaboration skills during high-pressure scenarios.
To enable participants to conduct impactful research and deliver innovative solutions through a comprehensive thesis.

Who Should Attend?

This course aims at:

C-level executives, senior managers, and team leaders seeking to enhance their crisis management expertise.
Professionals responsible for organizational resilience and risk management.
HR and talent development specialists focused on integrating coaching and mentoring into resilience-building strategies.
Consultants and advisors involved in crisis preparedness and recovery planning.
Individuals aspiring to lead organizations through uncertainty and emerge stronger.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Each course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Part 2 / 9

Coaching for Personal Development and Life Skills

Day 1:
Introduction to Coaching and Personal Development

Understanding the Role of a Coach: Key Responsibilities and Skills
The Coaching Process: Structure and Frameworks
Building Trust and Rapport with Clients
Ethical Considerations in Coaching: Setting Boundaries and Expectations

Day 2:
Communication Techniques in Coaching

The Art of Active Listening in Coaching
Asking Powerful Questions to Foster Client Reflection
Providing Constructive Feedback: Balancing Support and Challenge
Developing Empathy and Emotional Intelligence as a Coach

Day 3:
Coaching for Self-Awareness and Personal Growth

Identifying Core Values and Beliefs for Personal Development
Tools for Increasing Self-Awareness and Self-Reflection
Techniques for Overcoming Self-Doubt and Building Confidence
Coaching for Emotional Regulation and Resilience

Day 4:
Goal Setting and Motivation in Coaching

Setting SMART Goals: Framework for Effective Goal Achievement
Coaching Strategies to Overcome Obstacles and Stay Motivated
Creating Action Plans for Long-Term Personal Success
Celebrating Progress: Recognizing Achievements and Milestones

Day 5:
Practical Application and Case Studies

Role-Playing Coaching Scenarios: Applying Techniques in Real-Life Contexts
Case Study Analysis: Learning from Real Coaching Challenges
Feedback and Reflection: Enhancing Your Coaching Practice
Developing Your Personal Coaching Philosophy and Approach

Part 3 / 9

Evaluating Coaching and Mentoring Effectiveness

Day 1: Foundations of Coaching and Mentoring Evaluation

Key concepts and principles of program evaluation.
Defining objectives for coaching and mentoring initiatives.
Understanding the evaluation lifecycle.
Identifying stakeholders and their roles in evaluation.

Day 2: Metrics and Measurement Tools

Establishing qualitative and quantitative metrics.
Designing surveys, interviews, and assessment tools.
Utilizing performance improvement indicators.
Case studies: Effective measurement in action.

Day 3: Feedback Mechanisms and Data Collection

Best practices for collecting meaningful feedback.
Overcoming common challenges in data gathering.
Leveraging technology for evaluation.
Ethical considerations in evaluation processes.

Day 4: Analyzing and Interpreting Data

Methods for analyzing qualitative and quantitative data.
Identifying trends and drawing actionable insights.
Aligning evaluation findings with organizational goals.
Developing visual reports and presenting findings.

Day 5: Enhancing Coaching and Mentoring Effectiveness

Translating insights into program improvements.
Strategies for continuous improvement and innovation.
Building a culture of accountability and success.
Final workshop: Designing an evaluation plan for your organization.

Part 4 / 9

Coaching Techniques and Tools

Day 1:
Foundations of Coaching

Understanding the role and impact of coaching in professional settings.
Exploring key coaching models: GROW, CLEAR, and Solution-Focused Coaching.
Identifying the qualities of an effective coach.
Establishing trust and rapport in coaching relationships.


Day 2:
Core Techniques and Tools

Mastering active listening and powerful questioning techniques.
Utilizing diagnostic tools to assess client needs and goals.
Developing SMART goals for coaching engagements.
Integrating feedback loops to track progress and adjust strategies.


Day 3:
Advanced Applications

Adapting coaching techniques for virtual and hybrid environments.
Addressing diversity and inclusion in coaching practices.
Applying neuroscience principles to enhance client motivation.
Managing resistance and overcoming barriers to change.


Day 4:
Ethical Considerations and Compliance

Reviewing ethical guidelines for professional coaching.
Ensuring confidentiality and data protection in coaching sessions.
Navigating legal and compliance requirements in different industries.
Balancing empathy with accountability in coaching relationships.


Day 5:
Implementation and Sustainability

Creating actionable coaching plans for real-world scenarios.
Measuring the ROI of coaching initiatives within organizations.
Building long-term sustainability through mentorship and peer support.
Reflecting on personal growth and future development opportunities.

Part 5 / 9

Coaching for Leadership Development

Day 1:
Foundations of Coaching for Leadership Development

Introduction to leadership coaching: Definitions, scope, and relevance.
Overview of key coaching models (GROW, CLEAR, OSKAR).
Understanding leadership competencies and their alignment with coaching goals.
Ethical guidelines and professional standards in coaching.


Day 2:
Building Emotional Intelligence Through Coaching

Exploring the components of emotional intelligence (self-awareness, self-regulation, empathy).
Techniques for enhancing emotional intelligence in leaders.
Role-playing exercises to practice active listening and empathy-building.
Case studies highlighting successful EI-focused coaching initiatives.


Day 3:
Designing Effective Coaching Plans

Assessing individual and organizational needs through diagnostic tools.
Setting SMART goals within coaching frameworks.
Creating tailored coaching plans for diverse leadership styles.
Measuring progress and adjusting strategies based on feedback.


Day 4:
Addressing Complex Leadership Challenges

Navigating conflict resolution and difficult conversations through coaching.
Strategies for fostering inclusivity and diversity in leadership teams.
Crisis management and decision-making under pressure.
Group activity: Solving simulated leadership dilemmas using coaching techniques.


Day 5:
Sustaining Leadership Growth and Impact

Embedding coaching practices into organizational culture.
Leveraging technology and digital tools for remote coaching.
Developing long-term sustainability plans for leadership development.
Final reflections and presentation of personalized action plans.

Part 6 / 9

Mentoring for Career Development

Day 1: Introduction to Mentoring for Career Development

Understanding the role of mentoring in career development.
Key principles and values of successful mentoring.
Overview of mentoring models and frameworks.
Identifying personal and professional goals in mentoring relationships.

Day 2: Structuring Successful Mentoring Relationships

Establishing clear expectations for mentor-mentee interactions.
Effective communication skills for mentoring.
Building rapport and trust in mentoring relationships.
Setting goals and tracking progress in mentoring.

Day 3: Mentoring Techniques and Best Practices

Techniques for providing constructive feedback.
Identifying and overcoming common challenges in mentoring.
Creating personalized development plans for mentees.
Best practices for keeping mentoring relationships productive.

Day 4: Measuring the Impact of Mentoring

Evaluating the success of mentoring relationships.
How to assess career progression as a result of mentoring.
Tools for tracking the effectiveness of mentoring programs.
Using feedback to refine and enhance mentoring approaches.

Day 5: Mentoring for Leadership and Succession Planning

Leveraging mentoring for leadership development.
Succession planning and talent retention through mentoring.
Building a mentoring culture within organizations.
Developing a long-term career development strategy using mentoring.

Part 7 / 9

Group Coaching and Team Development

Day 1:
Foundations of Group Coaching and Team Development

Overview of group coaching and its role in organizational success.
Key theories and models: Tuckman’s stages of group development, Belbin’s team roles, and Lencioni’s five dysfunctions.
Principles of adult learning and their application in group settings.
Establishing clear objectives and expectations for group coaching initiatives.


Day 2:
Assessing Team Dynamics and Diagnosing Needs

Tools and techniques for assessing team performance and dynamics (e.g., SWOT analysis, team surveys).
Identifying strengths, weaknesses, and opportunities for growth within teams.
Understanding the impact of leadership styles on team behavior and outcomes.
Case study analysis: Lessons from successful team development programs.


Day 3:
Facilitating Effective Group Coaching Sessions

Structuring and planning group coaching sessions for maximum impact.
Techniques for fostering engagement and participation in group settings.
Managing group dynamics: Addressing resistance, conflict, and disengagement.
Practical exercise: Role-playing a group coaching session with feedback.


Day 4:
Building High-Performing Teams

Strategies for enhancing communication and collaboration within teams.
Promoting psychological safety and trust as cornerstones of team success.
Leveraging diversity and inclusion to drive innovation and creativity.
Developing action plans for sustained team improvement.


Day 5:
Measuring Impact and Navigating Challenges

Metrics and evaluation frameworks for assessing the effectiveness of group coaching.
Addressing common challenges: Overcoming resistance, managing expectations, and ensuring accountability.
Ethical considerations in group coaching and team development.
Final project: Participants present a customized team development plan based on course learnings.

Part 8 / 9

Advanced Coaching Skills for Managers

Day 1: Foundations of Advanced Coaching

Review of Core Coaching Principles: Recap of key coaching concepts, including active listening, empathy, and building rapport.
Exploring Advanced Coaching Models: Introduction to GROW, Appreciative Inquiry, and NLP coaching models, and their applications in various leadership scenarios.
Powerful Questioning Techniques: Deep dive into the art of asking powerful questions to uncover root causes, identify solutions, and unlock employee potential.
Building Trust and Rapport: Strategies for establishing strong coach-client relationships, including active listening, empathy, and demonstrating genuine care.

Day 2: Coaching for High Performance

Setting SMART Goals: Guiding employees in setting ambitious yet achievable goals aligned with organizational objectives.
Overcoming Performance Barriers: Identifying and addressing common performance challenges, such as lack of motivation, procrastination, and fear of failure.
Developing Self-Awareness: Utilizing coaching techniques to enhance employee self-awareness, including strengths, weaknesses, values, and career aspirations.
Accountability and Commitment: Strategies for fostering accountability and commitment to achieving goals, including regular check-ins and progress reviews.

Day 3: Providing Constructive Feedback

The Art of Giving and Receiving Feedback: Principles of giving and receiving constructive feedback effectively, minimizing defensiveness and maximizing learning.
Developing a Feedback Culture: Creating a psychologically safe environment where feedback is valued, sought, and given constructively.
Addressing Difficult Conversations: Strategies for navigating challenging conversations, such as addressing poor performance, managing conflict, and delivering difficult news.
360-Degree Feedback: Understanding the value of 360-degree feedback and how to effectively utilize it for employee development.

Day 4: Coaching Through Change and Transitions

Leading Change Effectively: Guiding teams through organizational change, including mergers, acquisitions, and restructuring.
Building Resilience and Adaptability: Coaching techniques for helping employees develop resilience, cope with stress, and adapt to new challenges.
Managing Career Transitions: Supporting employees in navigating career transitions, such as job changes, promotions, and career shifts.
Developing Leadership Presence: Enhancing leadership presence through effective communication, body language, and emotional intelligence.

Day 5: Integrating Coaching into Daily Management

Creating a Coaching Culture: Strategies for fostering a coaching culture within the organization, starting with individual teams.
Integrating Coaching into Daily Interactions: Practical tips for incorporating coaching principles into everyday management tasks, such as team meetings, performance reviews, and one-on-one conversations.
Developing a Personal Coaching Plan: Creating a personalized coaching plan to continue professional development and apply coaching skills beyond the program.
Action Planning and Next Steps: Developing actionable plans to implement coaching skills within the workplace and address specific leadership challenges.

Executive Masters
Thesis

Final Paper: 25000 - 30000 Words