Executive Mini Master in Applied Emotional and Social Intelligence

Course Dates :

04/08/25

35

Course ID:

250804001003557LUEMT

Course Duration :

35 Studying Day/s

Course Location:

Course Category:

Executive Mini Masters

Subcategories: Construction Safety, Health and Wellbeing, Environmental Sustainability, Risk Management, Technical Skills Development, Leadership and Communication, Quality Assurance

Course Certified By:

* LondonUni - Executive Management Training

* Executive Mini Masters Certificate

Leading to
Executive Masters Certificate

Certification Will Be Issued From : From London, United Kingdom

Course Information

Introduction

Emotional and social intelligence (EI and SI) are critical competencies in today’s professional world, where leadership, collaboration, and individual effectiveness increasingly rely on interpersonal and intrapersonal skills. This course, the Executive Mini Master in Applied Emotional and Social Intelligence, delves into these essential skills, equipping participants with the knowledge and tools to navigate complex social and emotional landscapes in the workplace. By understanding and applying emotional and social intelligence, leaders and professionals can foster stronger relationships, enhance team dynamics, and improve overall performance.

Emotional Intelligence (EI) is the ability to recognize, understand, manage, and influence emotions—both our own and those of others. Social Intelligence (SI), on the other hand, extends this understanding to the realm of social interactions, requiring awareness of social dynamics and the ability to build and maintain relationships. Together, EI and SI empower individuals to make better decisions, communicate more effectively, and lead with empathy and clarity.

This Executive Mini Master is designed for professionals who want to master emotional and social intelligence in practical, applied settings. By enhancing emotional and social acumen, participants will be prepared to lead with greater empathy, resilience, and communication skills, ensuring they are well-equipped to thrive in high-pressure, collaborative environments. Whether managing teams or engaging with clients, these skills are key to sustaining success and creating a positive organizational culture.

The course adopts a structured approach, offering core modules that cover fundamental EI and SI concepts as well as practical tools for application. Participants will engage in interactive learning experiences and develop strategies to integrate EI and SI into their leadership styles. Additionally, the course includes a thesis component, offering participants the opportunity to explore a relevant topic in depth and demonstrate their understanding of course principles.

Through real-world scenarios and case studies, participants will learn to apply these skills to a range of professional contexts, making the learning highly relevant and impactful. Upon completion, participants will not only have a thorough understanding of emotional and social intelligence, but will also be equipped with actionable strategies that can be immediately implemented in their roles.

The 30-day course, combined with five days to prepare a final thesis, is a comprehensive learning journey that ensures participants develop mastery over the practical application of emotional and social intelligence. The final thesis, comprising 15,000 to 20,000 words, will challenge participants to critically assess their understanding of the course content and its relevance to their professional practice.

Course Structure

The Executive Mini Master in Applied Emotional and Social Intelligence is divided into six core modules, each designed to focus on a specific aspect of emotional and social intelligence. The course structure is as follows:

Introduction to Emotional Intelligence (EI): This module provides an overview of emotional intelligence, its key components, and its relevance in professional settings. Participants will learn about self-awareness, self-regulation, motivation, empathy, and social skills as foundational elements of EI.

Empathy in the Workplace: Focusing on empathy, this module explores how understanding others' emotions can improve communication, reduce conflict, and enhance collaboration in the workplace. Participants will engage in exercises that help develop their empathic abilities, enabling them to foster positive workplace relationships.

Mindfulness and Emotional Intelligence: This module examines the connection between mindfulness and emotional intelligence. Participants will learn techniques to increase emotional awareness, manage stress, and improve decision-making through mindful practices, ultimately enhancing emotional regulation and resilience.

The Role of Emotional Intelligence in Team Dynamics: Teamwork is a critical skill in any professional setting, and this module covers how emotional intelligence affects team performance. Participants will explore the role of EI in creating effective teams, handling conflicts, and fostering trust and cooperation among team members.

Active Listening and Effective Communication: Communication is a cornerstone of emotional intelligence. In this module, participants will focus on developing active listening skills, a key element of EI, and will learn how to communicate more effectively in both one-on-one and group settings.

Resilience and Emotional Agility: This final module focuses on resilience—the ability to recover from setbacks—and emotional agility, the ability to adapt emotional responses to changing situations. Participants will learn strategies for developing these skills, enabling them to manage stress and maintain performance in challenging circumstances.

The course culminates in a final thesis, allowing participants to integrate and apply the skills and concepts learned throughout the course. The thesis will require participants to explore a topic relevant to emotional and social intelligence, demonstrating their ability to critically assess and apply the principles in their professional context.

Conclusion

The Executive Mini Master in Applied Emotional and Social Intelligence offers an in-depth exploration of the vital emotional and social skills needed for leadership and professional success. Through a combination of theoretical learning and practical application, participants will gain a comprehensive understanding of EI and SI and develop the skills required to excel in complex social and professional environments. By the end of the course, participants will be well-prepared to integrate emotional and social intelligence into their professional lives, leading with greater empathy, resilience, and effectiveness.

This course is particularly suited for those who want to deepen their understanding of emotional and social intelligence and apply it to drive success in their organizations and personal development.

Objectives

The objectives are:

To provide a comprehensive understanding of emotional and social intelligence and their importance in professional settings.
To equip participants with practical tools for developing emotional intelligence and applying it to leadership, teamwork, and communication.
To enhance participants' ability to manage stress, foster resilience, and build positive workplace relationships.
To develop participants' skills in active listening, empathy, and mindful decision-making, contributing to more effective and empathetic leadership.
To offer participants an opportunity to apply their learning in the form of a final thesis, deepening their understanding and demonstrating practical application.

Who Should Attend?

This course aims at:

Senior managers, team leaders, and executives seeking to enhance their leadership effectiveness through emotional and social intelligence.
Professionals who wish to improve their interpersonal skills, including communication, empathy, and conflict resolution.
Individuals in human resources, organizational development, and coaching roles who want to develop their emotional intelligence to better support others.
Anyone interested in improving their personal and professional resilience, stress management, and decision-making abilities.
Leaders who aspire to create a positive, collaborative, and high-performing work environment.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Each course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Part 2 / 7

Empathy in the Workplace

Day 1:
Foundations of Empathy

Understanding the science behind empathy: Neurological and psychological perspectives.
Exploring the difference between sympathy, empathy, and compassion.
Identifying barriers to empathetic behavior in professional settings.
Introducing key frameworks: Emotional Intelligence and Nonviolent Communication.


Day 2:
Self-Awareness and Bias Recognition

Conducting self-assessments to uncover implicit biases.
Recognizing cognitive distortions that impede empathy.
Practicing mindfulness techniques to enhance emotional awareness.
Developing a personal action plan for bias reduction.


Day 3:
Active Listening and Communication Skills

Mastering verbal and non-verbal cues for effective listening.
Applying reflective listening techniques to validate others’ experiences.
Navigating challenging conversations with empathy.
Role-playing exercises to reinforce new skills.


Day 4:
Building Inclusive Environments

Defining psychological safety and its importance in teams.
Using empathy to address microaggressions and exclusionary behaviors.
Crafting inclusive policies and practices.
Facilitating group discussions on diversity and belonging.


Day 5:
Sustaining Empathetic Leadership

Examining case studies of empathetic leadership in action.
Integrating empathy into decision-making processes.
Establishing feedback loops to maintain empathetic practices.
Creating an implementation roadmap for post-course application.

Part 3 / 7

Mindfulness and Emotional Intelligence

Day 1:
Foundations of Mindfulness and Emotional Intelligence

Overview of mindfulness principles and their neurological basis.
Introduction to emotional intelligence models (e.g., Goleman’s framework).
Self-assessment activity: Identifying strengths and areas for growth.
The role of mindfulness in enhancing emotional regulation.


Day 2:
Developing Self-Awareness and Empathy

Techniques for cultivating self-awareness through journaling and reflection.
Understanding the science behind empathy and its impact on relationships.
Practicing active listening and mindful observation.
Group exercise: Building empathy through storytelling.


Day 3:
Managing Stress and Enhancing Focus

Exploring the physiological effects of stress and mindfulness-based coping mechanisms.
Guided meditation session: Breathing techniques for relaxation.
Strategies for maintaining focus in high-pressure environments.
Case study analysis: Successful stress management programs in organizations.


Day 4:
Conflict Resolution and Inclusive Leadership

Applying emotional intelligence to de-escalate conflicts constructively.
Role-playing scenarios: Navigating difficult conversations with empathy.
Principles of inclusive leadership and fostering psychological safety.
Workshop: Designing conflict resolution protocols for teams.


Day 5:
Sustaining Change and Measuring Impact

Creating actionable plans for integrating mindfulness and EI into daily routines.
Tools for measuring the impact of mindfulness initiatives on organizational culture.
Long-term strategies for continuous improvement and accountability.
Closing reflections and Q&A session.

Part 4 / 7

The Role of Emotional Intelligence in Team Dynamics

Day 1: Introduction to Emotional Intelligence and Team Dynamics

Understanding Emotional Intelligence (EI) and its relevance in team settings.
The five components of EI: Self-awareness, Self-regulation, Motivation, Empathy, and Social Skills.
The role of emotional intelligence in shaping team behavior and culture.
Assessing emotional intelligence: Tools and techniques for measuring EI in individuals and teams.

Day 2: Self-Awareness and Self-Regulation in Teams

The importance of self-awareness in team dynamics.
Techniques for enhancing self-awareness to understand emotional triggers.
Strategies for self-regulation: How to manage emotions in challenging situations.
The impact of self-awareness and self-regulation on team communication and decision-making.

Day 3: Empathy and Communication in Team Dynamics

The role of empathy in fostering trust and cooperation within teams.
How to recognize and interpret emotions in others for effective communication.
Active listening techniques to enhance team interactions.
Developing emotional literacy to respond appropriately to diverse emotional cues.

Day 4: Conflict Resolution and Emotional Intelligence in Teams

Understanding the role of EI in managing and resolving conflicts.
Identifying common emotional triggers in team conflicts and how to address them.
Techniques for resolving conflicts while maintaining positive team relationships.
How emotional intelligence can prevent future conflicts and improve team cohesion.

Day 5: Building a High-Performance Team with Emotional Intelligence

Creating a culture of emotional intelligence within teams.
Strategies for fostering collaboration and mutual respect among team members.
The role of EI in motivating and engaging teams for better performance.
Case studies on successful teams that have used EI to achieve excellence, followed by a reflection on key takeaways and action plans for participants.

Part 5 / 7

Active Listening and Effective Communication

Day 1:
Foundations of Active Listening

Understanding the principles of active listening.
Identifying barriers to effective listening (e.g., distractions, biases).
Practicing reflective listening techniques.
Exploring the role of empathy in communication.


Day 2:
Verbal Communication Skills

Crafting clear and concise messages for various audiences.
Adapting tone and language to suit professional contexts.
Using storytelling to engage and persuade.
Avoiding common pitfalls in verbal communication (e.g., jargon, ambiguity).


Day 3:
Non-Verbal Communication

Interpreting body language, facial expressions, and gestures.
Aligning verbal and non-verbal cues for consistency.
Recognizing cultural differences in non-verbal communication.
Enhancing presence and confidence during interactions.


Day 4:
Conflict Resolution and Feedback

Applying active listening to de-escalate conflicts.
Delivering constructive feedback without defensiveness.
Utilizing mediation techniques to resolve disputes.
Building trust through transparent and empathetic dialogue.


Day 5:
Practical Applications and Mastery

Simulating real-world scenarios to practice learned skills.
Receiving peer and instructor feedback on communication effectiveness.
Developing a personalized action plan for continuous improvement.
Reviewing compliance requirements for ethical communication practices.

Part 6 / 7

Resilience and Emotional Agility

Day 1:
Introduction to Resilience and Emotional Agility

Understanding the concept of resilience and its relevance in professional life
The science behind emotional agility: How our brains and bodies respond to stress
The impact of emotional agility on decision-making and performance
The role of self-awareness in building resilience and emotional agility

Day 2:
Building Emotional Intelligence for Resilience

Exploring the five components of emotional intelligence
Techniques for enhancing self-awareness and emotional regulation
Understanding the link between emotional intelligence and resilience
Practical exercises to boost emotional awareness in everyday situations

Day 3:
Developing Coping Mechanisms and Mental Toughness

Strategies for managing stress and adversity in high-pressure environments
The importance of mental toughness and how to develop it
Mindfulness practices for emotional regulation and resilience
Building effective coping mechanisms for personal and professional challenges

Day 4:
Strengthening the Growth Mindset

The role of mindset in overcoming challenges and enhancing resilience
Techniques to develop a growth mindset and embrace failure as a learning opportunity
The power of positive self-talk and reframing negative thoughts
Real-life case studies of individuals and organizations who overcame adversity

Day 5:
Leading with Resilience and Emotional Agility

How leaders can model resilience and emotional agility to their teams
Strategies for building a resilient and agile team culture
The connection between emotional agility, leadership, and organizational success
Action planning: Setting personal and professional goals for continued growth

Executive Mini Masters
Thesis

Final Paper: 15,000 - 20,000 Words