Balanced Scorecard (BSC) & Key Performance Indicators (KPI’s) to Improve Work Performance and Strategy

Course Dates :

18/08/25

22/08/25

Course ID:

250818041001214EGI

Course Duration :

5 Studying Day/s

Course Location:

Istanbul

Turkey

Course Fees GBP:

£3,641.55

  • Vat Not Included in the price. * VAT may vary depending on the country where the course or workshop is held.

Course Category:

Professional and CPD Training Programs

Leadership, Management, Strategy, Human resources (HR), Soft Skills

Course Certified By:

* ESHub CPD

* Professional Training and CPD Programs

Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate

Certification Will Be Issued From :


United Kingdom

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

The Balanced Scorecard (BSC) and Key Performance Indicators (KPIs) are two of the most powerful tools available for organizations to align strategic objectives with measurable outcomes. This course is designed to provide participants with a comprehensive understanding of how to develop and implement these tools effectively to enhance organizational performance and ensure strategic success. By integrating BSC and KPIs into their performance management frameworks, organizations can bridge the gap between vision and execution.

This course delves into the practical applications of the Balanced Scorecard framework, focusing on the development of strategic objectives, mapping cause-and-effect relationships, and identifying relevant performance indicators. Participants will explore how BSC transforms strategies into actionable plans and fosters a culture of continuous improvement and accountability across teams.

KPIs are integral to measuring and monitoring performance. This course equips participants with the knowledge and skills to select, define, and track meaningful KPIs that are aligned with strategic priorities. Through real-world examples and case studies, participants will learn to identify the right metrics, avoid common pitfalls, and use data to drive informed decision-making.

The training emphasizes the connection between strategy and operations, ensuring participants can create an integrated approach that connects high-level goals to day-to-day activities. It also addresses the challenges of implementing BSC and KPIs in different industries, offering tailored approaches to overcome resistance and ensure stakeholder buy-in.

As organizations navigate an increasingly complex and competitive environment, leveraging tools like BSC and KPIs becomes essential for staying ahead. This course is structured to not only provide theoretical knowledge but also practical insights and tools that participants can immediately apply to their work environments.

By the end of this course, participants will have a robust understanding of how to utilize the Balanced Scorecard and Key Performance Indicators to improve work performance, optimize resources, and achieve strategic objectives effectively.

Objectives

By attending this course, participants will be able to:

Develop and implement a Balanced Scorecard framework tailored to their organizational goals.
Identify, define, and measure Key Performance Indicators that align with strategic objectives.
Translate organizational strategies into actionable plans and measurable results.
Foster a culture of accountability and continuous improvement using BSC and KPIs.
Leverage data-driven insights for more informed decision-making and performance optimization.
Overcome common challenges in implementing BSC and KPIs, ensuring successful integration within their teams or organizations.

Who Should Attend?

This course is ideal for:

Senior executives and leaders responsible for setting and executing organizational strategies.
Managers and supervisors involved in performance management and measurement.
HR and organizational development professionals seeking to improve alignment between strategy and individual performance.
Business analysts, planners, and consultants working on performance improvement initiatives.
Professionals in finance, operations, and project management roles who require tools to track and measure success.
Anyone interested in gaining a deeper understanding of BSC and KPIs to drive business results.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Outlines

Week 1
Day 1:
Understanding the Balanced Scorecard Framework

Overview of the Balanced Scorecard: Purpose and Benefits.
Components of BSC: Financial, Customer, Internal Processes, and Learning & Growth Perspectives.
Aligning Strategic Objectives with Organizational Goals.
Key principles for effective strategy mapping.

Day 2:
Developing Strategic Objectives and KPIs

Techniques for identifying and defining strategic objectives.
Designing meaningful KPIs: Characteristics and best practices.
Aligning KPIs with organizational priorities.
Avoiding common pitfalls in KPI selection and measurement.

Day 3:
Implementation of BSC and KPIs

Steps to effectively implement the Balanced Scorecard.
Integrating KPIs into the performance management system.
Tools and software for BSC and KPI tracking.
Engaging stakeholders and fostering organizational buy-in.

Day 4:
Monitoring, Evaluating, and Improving Performance

Analyzing performance data: Turning insights into actions.
Linking BSC and KPIs to operational and team performance.
Adjusting KPIs and strategies in response to changing conditions.
Case studies: Success stories and lessons learned.

Day 5:
Advanced Strategies and Challenges in BSC and KPI Implementation

Addressing implementation challenges and resistance.
Customizing BSC and KPIs for different industries.
Building a culture of accountability and continuous improvement.
Final review, practical exercises, and action plans for participants’ organizations.

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

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