Achieving Total Quality in Management and Leadership

Course Dates :

01/09/25

05/09/25

Course ID:

250901071001255EGI

Course Duration :

5 Studying Day/s

Course Location:

Dubai

UAE

Course Fees GBP:

£3,126.98

  • Vat Not Included in the price. * VAT may vary depending on the country where the course or workshop is held.

Course Category:

Professional and CPD Training Programs

Quality Control, Quality Assurance, Total Quality Management (TQM)

Course Certified By:

* ESHub CPD

* Professional Training and CPD Programs

Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate

Certification Will Be Issued From :


United Kingdom

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Information

Introduction

Total Quality Management (TQM) has evolved into an essential framework for organizations striving for excellence in their operations and leadership. This course offers a comprehensive exploration of the principles, methodologies, and strategies necessary for embedding quality across all management and leadership practices. Effective leaders and managers recognize that sustainable success stems from a commitment to continuous improvement, customer satisfaction, and strategic alignment of organizational processes. This course is designed to equip participants with the tools to drive quality initiatives that enhance organizational performance and foster a culture of excellence.

Leadership plays a pivotal role in achieving and sustaining total quality. Managers and leaders must develop skills to identify gaps in processes, engage teams effectively, and implement solutions that align with quality objectives. Through this course, participants will gain an in-depth understanding of how leadership behaviors influence quality outcomes and how to inspire their teams to embrace a shared vision of excellence.

Quality management extends beyond the operational level; it is a strategic necessity for long-term success. Participants will explore how TQM frameworks integrate with organizational goals to achieve measurable improvements in productivity, profitability, and stakeholder satisfaction. This program delves into proven practices such as Six Sigma, Lean, and Kaizen, equipping attendees with actionable strategies to apply these principles effectively.

Organizations face an increasingly competitive and dynamic business environment. Achieving and sustaining total quality requires a proactive approach to change management, performance measurement, and leadership development. This course provides the knowledge and tools to navigate these challenges, enabling participants to build robust quality systems that adapt to evolving market demands and customer expectations.

The program emphasizes the role of innovation in driving quality and leadership excellence. Participants will learn how to foster creativity within their teams and integrate innovative practices into existing processes. By doing so, organizations can achieve not only operational efficiency but also sustainable competitive advantage.

Whether you are seeking to enhance your personal leadership capabilities, improve your organization’s performance, or ensure the delivery of exceptional products and services, this course provides the practical insights and skills needed to achieve these goals. Through engaging discussions, case studies, and interactive exercises, participants will leave the program equipped to lead their organizations to new heights of quality and success.

Objectives

By attending this course, participants will be able to:

Understand the core principles and practices of Total Quality Management (TQM) and their application in leadership and management.
Develop strategies to integrate quality management frameworks such as Six Sigma, Lean, and Kaizen into organizational processes.
Enhance leadership skills to inspire a culture of quality and continuous improvement across all levels of the organization.
Identify and address gaps in quality systems through effective problem-solving and decision-making techniques.
Implement performance measurement tools and techniques to monitor and improve organizational efficiency.
Drive innovation to achieve sustainable quality outcomes and adapt to evolving market demands.

Who Should Attend?

This course is ideal for:

Senior leaders, executives, and managers seeking to embed quality principles into their leadership practices.
Quality assurance and control professionals responsible for maintaining high standards in organizational processes.
Project managers and team leaders aiming to improve team performance and achieve excellence in deliverables.
Human resources professionals involved in leadership development and performance management initiatives.
Professionals from any industry who are tasked with driving quality improvement programs and strategies.
Individuals aspiring to enhance their leadership skills and make a meaningful impact on their organizations.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

Course Outlines

Week 1
Day 1:
Foundations of Total Quality Management

Introduction to TQM principles and their relevance in modern organizations.
The role of leadership in fostering a quality-driven culture.
Overview of key quality frameworks: Six Sigma, Lean, and Kaizen.
Understanding the cost of quality and the importance of customer-centric approaches.

Day 2:
Quality Planning and Strategy Development

Developing quality objectives aligned with organizational goals.
Creating and implementing a quality management system (QMS).
Risk assessment and mitigation strategies in quality planning.
Tools for strategic quality analysis, including SWOT and Pareto analysis.

Day 3:
Driving Continuous Improvement

Implementing continuous improvement methodologies: PDCA and DMAIC.
Engaging teams in quality initiatives and promoting accountability.
Problem-solving techniques for quality management, including root cause analysis.
Case studies: Successful continuous improvement projects in various industries.

Day 4:
Leadership and Innovation in Quality Management

The role of transformational leadership in achieving quality excellence.
Fostering innovation to drive quality improvements.
Performance measurement tools: KPIs, balanced scorecards, and dashboards.
Managing resistance to change and leading successful quality transformations.

Day 5:
Sustaining Total Quality in Leadership and Management

Strategies for sustaining quality improvements over the long term.
Integrating quality initiatives with organizational culture and values.
Conducting quality audits and ensuring compliance with standards.
Developing a personal action plan for leadership and quality excellence.

Secure Your Place

Please Note : Your £250.00 Deposit will be deducted from the total invoice Amount.
To commence the registration process for your training course, please follow the link provided and proceed with; Upon successful payment, we will promptly contact you to finalize your enrollment and issue a confirmation of your guaranteed placement.

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