Operations and Maintenance Contracts - Management and Supervision

Course Dates :

08/09/25

5

Course ID:

250908001001275EGI

Course Duration :

5 Studying Day/s

Course Location:

Course Category:

Professional and CPD Training Programs

Subcategories: Construction Safety, Health and Wellbeing, Environmental Sustainability, Risk Management, Technical Skills Development, Leadership and Communication, Quality Assurance

Course Certified By:

* Projacs Academy

* Professional Training and CPD Programs

Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate

Certification Will Be Issued From : KSA

Course Information

Introduction

Operations and maintenance (O&M) contracts are a cornerstone of efficiency, reliability, and cost-effectiveness in industries ranging from manufacturing to infrastructure development. These contracts define the terms under which organizations outsource or manage critical operational functions, ensuring that assets perform optimally while minimizing downtime and risks. For professionals tasked with managing these agreements, the stakes are high—poorly managed O&M contracts can lead to financial losses, reputational damage, and operational disruptions. This course addresses the growing demand for expertise in O&M contract management by equipping participants with the tools and frameworks necessary to oversee these agreements effectively.

In recent years, the complexity of O&M contracts has increased due to globalization, technological advancements, and evolving regulatory landscapes. Organizations now face challenges such as aligning contract terms with strategic objectives, ensuring compliance with international standards, and integrating smart technologies into maintenance practices. A notable example is the case of a major energy company that faced significant penalties after failing to meet service-level agreements outlined in its O&M contract, highlighting the importance of robust oversight. By understanding the intricacies of contract negotiation, risk management, and performance monitoring, professionals can mitigate such risks and drive organizational success.

Despite their significance, many organizations struggle to bridge the knowledge gap in O&M contract management. Traditional approaches often lack the flexibility and adaptability required to address modern challenges, leading to inefficiencies and missed opportunities. Drawing on established theories such as Total Quality Management (TQM) and the Contract Lifecycle Management (CLM) framework, this course provides a structured approach to mastering O&M contracts. Participants will gain insights into best practices, emerging trends, and innovative strategies that align with industry benchmarks.

The benefits of mastering O&M contract management extend beyond individual career advancement. For organizations, effective contract supervision translates into improved asset performance, reduced costs, and enhanced stakeholder satisfaction. On an individual level, professionals who excel in this domain position themselves as indispensable leaders capable of driving value across departments. Consider the example of a facility manager who implemented predictive maintenance techniques outlined in their O&M contract, resulting in a 20% reduction in unplanned downtime—a testament to the tangible impact of strategic contract management.

Real-world applications further underscore the relevance of this course. From healthcare facilities relying on O&M contracts to ensure uninterrupted equipment functionality to transportation networks leveraging these agreements to maintain critical infrastructure, the scope is vast and varied. By examining case studies and engaging in hands-on exercises, participants will develop a nuanced understanding of how to tailor O&M contracts to specific contexts, ensuring alignment with organizational goals and industry requirements.

Ultimately, this course serves as a catalyst for transformation, empowering participants to navigate the complexities of O&M contracts with confidence and precision. Whether you are a seasoned professional seeking to refine your skills or a newcomer eager to establish a strong foundation, this program offers a comprehensive roadmap to excellence in operations and maintenance contract management.

Objectives

By attending this course, participants will be able to:

Analyze the key components of operations and maintenance contracts to ensure alignment with organizational objectives.
Evaluate risks associated with O&M contracts and design mitigation strategies to address potential challenges.
Implement performance metrics and monitoring systems to assess contractor compliance and service quality.
Apply negotiation techniques to secure favorable terms and conditions in O&M agreements.
Design contingency plans to manage unforeseen disruptions or performance issues during contract execution.
Assess the impact of regulatory frameworks and compliance requirements on O&M contract management.
Integrate advanced technologies, such as IoT and AI, into maintenance practices to enhance operational efficiency.

Who Should Attend?

This course is ideal for:

Operations managers, maintenance supervisors, and procurement professionals responsible for overseeing O&M contracts.
Project managers and consultants involved in contract negotiation and implementation.
Engineers and technical specialists tasked with ensuring asset performance and reliability.
Legal advisors and compliance officers seeking to understand the contractual and regulatory aspects of O&M agreements.
Professionals from industries such as energy, manufacturing, healthcare, and transportation who rely on O&M contracts to sustain operations.


This course is particularly suited for intermediate learners who possess foundational knowledge of contracts and seek to deepen their expertise in O&M-specific applications. However, beginners with a strong interest in contract management will also benefit from the structured learning progression.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm