Critical Thinking and Problem-Solving

Course Dates :

22/12/25

5

Course ID:

251222001001113ESH

Course Duration :

5 Studying Day/s

Course Location:

Course Category:

Professional and CPD Training Programs

Subcategories: Construction Safety, Health and Wellbeing, Environmental Sustainability, Risk Management, Technical Skills Development, Leadership and Communication, Quality Assurance

Course Certified By:

* ESHub CPD
&
* LondonUni - Executive Management Training

* Professional Training and CPD Programs

Leading to:
Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate

Certification Will Be Issued From : From London, United Kingdom

Course Information

Introduction

Critical thinking and problem-solving are foundational skills that transcend industries, roles, and contexts. These competencies enable individuals to navigate complex challenges, make informed decisions, and drive innovation in their professional environments. In an era where rapid technological advancements and evolving market demands require adaptability, organizations increasingly value employees who can think critically and propose creative solutions. This course is designed to equip participants with the tools and frameworks necessary to enhance their analytical abilities and apply structured problem-solving methodologies effectively.

One of the primary gaps in many workplaces is the lack of a systematic approach to decision-making. Often, decisions are made impulsively or based on incomplete information, leading to suboptimal outcomes. The absence of critical thinking can result in missed opportunities, inefficiencies, and even reputational damage. For instance, a case study involving a major retail chain revealed that poor decision-making during a product launch—stemming from inadequate analysis of customer feedback—led to significant financial losses. By addressing such gaps, this course empowers participants to adopt evidence-based practices and avoid common pitfalls.

The benefits of mastering critical thinking and problem-solving extend beyond individual growth. Organizations that foster these skills among their workforce report higher levels of employee engagement, improved productivity, and enhanced competitiveness. Drawing on established theories such as Bloom’s Taxonomy and Edward de Bono’s Six Thinking Hats, the course integrates proven frameworks to promote cognitive flexibility and structured reasoning. Participants will learn how to evaluate arguments, identify biases, and synthesize diverse perspectives into actionable insights.

Real-world examples further underscore the importance of these skills. Consider the story of a healthcare administrator who used root cause analysis to address recurring patient dissatisfaction issues. By systematically identifying underlying problems and implementing targeted interventions, the administrator not only resolved immediate concerns but also improved overall service quality. Such examples highlight how critical thinking and problem-solving can transform challenges into opportunities for growth and improvement.

Furthermore, industry trends indicate a growing demand for professionals who can demonstrate strong analytical capabilities. As automation and artificial intelligence reshape job landscapes, roles requiring human judgment, creativity, and strategic thinking become more prominent. This course aligns with these trends by equipping participants with transferable skills that remain relevant in dynamic work environments. Whether addressing operational inefficiencies, developing new products, or managing stakeholder relationships, the principles taught in this program provide a solid foundation for success.

Ultimately, this course represents an investment in both personal and organizational development. By cultivating critical thinking and problem-solving skills, participants position themselves as valuable contributors to their teams and industries. They gain the confidence to tackle ambiguity, the ability to communicate solutions persuasively, and the resilience to adapt to changing circumstances. Through a blend of theory, practical exercises, and collaborative learning, this program ensures participants leave equipped to excel in their professional endeavors.

Objectives

By attending this course, participants will be able to:

Analyze complex problems using structured frameworks such as SWOT analysis and Fishbone diagrams.
Evaluate the validity of arguments and identify logical fallacies in written and verbal communication.
Design innovative solutions to workplace challenges by applying design thinking principles.
Implement decision-making models to prioritize options and mitigate risks effectively.
Apply ethical reasoning to assess the implications of decisions on stakeholders and society.
Synthesize diverse perspectives to develop comprehensive strategies for problem resolution.
Reflect on personal biases and assumptions to enhance objectivity in decision-making processes.

Who Should Attend?

This course is ideal for:

Mid-level managers, team leaders, and project coordinators seeking to enhance their leadership capabilities.
Consultants and analysts tasked with solving client-specific challenges.
Educators and trainers aiming to incorporate critical thinking into their teaching methodologies.
Entrepreneurs and business owners looking to refine their strategic planning skills.


These groups will find the course valuable because it addresses the need for robust analytical skills and adaptable problem-solving techniques in their respective fields. While prior experience in problem-solving is beneficial, the course is suitable for intermediate learners who have foundational knowledge of workplace dynamics and wish to advance their competencies.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

The course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm