Course ID:

2503170102509LUEMT

Course Dates :

17/03/25

Course Duration :

25 Studying Day/s

Course Location:

Course Category:

Executive Diploma

Course Subcategories:

Communication and Collaboration
Leadership and Management

Change Management
Conflict Resolution
Decision-Making
Emotional Intelligence
Ethical Leadership
Organizational Culture
Team Dynamics

Course Certified By:

* LondonUni - Executive Management Training

* Executive Diploma Certificate
Leading to:
Executive Mini Masters Certificate
Leading to
Executive Masters Certificate

Certification Will Be Issued From : From London, United Kingdom

Course Information

Introduction

The "Executive Diploma in Interpersonal and Leadership Skills" is meticulously designed to equip professionals with the essential tools to thrive in today’s dynamic business landscape. Effective interpersonal and leadership skills are critical for building robust professional relationships, fostering collaboration, and driving organizational success. This diploma program focuses on enhancing participants’ ability to connect with others, lead with empathy, communicate effectively, and demonstrate social intelligence in leadership roles.

Strong interpersonal abilities serve as the cornerstone of effective leadership. They enable leaders to navigate complex team dynamics, resolve conflicts, and inspire trust among team members. With businesses increasingly relying on collaborative and inclusive environments, leaders who excel in interpersonal skills are better positioned to drive innovation and maintain high-performance cultures.

This program offers a comprehensive approach to developing these skills by combining theoretical frameworks with practical applications. Participants will engage in interactive learning experiences, including workshops, role-playing activities, and case studies, to ensure the concepts are deeply embedded and actionable.

Empathy and effective communication are integral to influencing and motivating teams. The course places a strong emphasis on these areas, empowering leaders to better understand their team members’ perspectives and foster a culture of open communication. Social intelligence, another key component of the diploma, will prepare participants to adeptly navigate the complexities of interpersonal relationships in professional settings.

By the end of the program, participants will have cultivated a nuanced understanding of interpersonal dynamics and leadership strategies. They will leave with the confidence to lead with authenticity, adapt to diverse workplace scenarios, and inspire their teams to achieve shared goals.

2. Course Structure

The "Executive Diploma in Interpersonal and Leadership Skills" spans 20 days, offering an immersive learning experience. Participants will explore four core courses designed to address critical areas of interpersonal and leadership development:

Building Strong Interpersonal Skills: This course delves into the foundations of interpersonal effectiveness, focusing on self-awareness, emotional intelligence, and strategies for building meaningful professional relationships.

Empathy in the Workplace: Participants will learn to harness empathy as a leadership tool, fostering stronger connections, improving team morale, and addressing workplace challenges with compassion.

Active Listening and Effective Communication: This module emphasizes the importance of active listening, clear communication, and persuasive messaging to enhance collaboration and minimize misunderstandings.

Social Intelligence for Effective Leadership: This course focuses on understanding and managing social dynamics within teams and organizations, equipping participants with the skills to lead with influence and build cohesive work environments.

Following the completion of the core courses, participants will dedicate an additional five days to preparing their final thesis. The thesis will require participants to integrate the concepts and techniques learned throughout the program into a comprehensive 4,500-5,000-word project. This capstone assignment provides an opportunity to demonstrate mastery of interpersonal and leadership skills in a practical and meaningful way.

Conclusion

The "Executive Diploma in Interpersonal and Leadership Skills" offers an unparalleled opportunity for professionals to refine their interpersonal abilities and leadership acumen. By completing the four core courses—Building Strong Interpersonal Skills, Empathy in the Workplace, Active Listening and Effective Communication, and Social Intelligence for Effective Leadership—participants will gain a well-rounded skill set essential for success in modern organizational environments.

This diploma program not only provides practical tools and techniques but also encourages participants to reflect on their personal leadership style and areas for growth. Graduates of this program will be empowered to lead with empathy, foster collaboration, and drive meaningful change within their organizations.

Objectives

The primary objectives of the "Executive Diploma in Interpersonal and Leadership Skills" are to:

Develop advanced interpersonal skills to enhance professional relationships and teamwork.

Cultivate empathy as a core leadership competency for improving workplace dynamics.

Strengthen active listening and effective communication abilities to minimize conflict and foster collaboration.

Build social intelligence to navigate complex interpersonal and organizational scenarios.

Enable participants to apply interpersonal and leadership concepts through practical assignments and a comprehensive thesis project.

Who Should Attend?

This program is ideal for:

Mid-level and senior managers seeking to enhance their leadership and interpersonal skills.

Team leaders and supervisors aiming to foster stronger relationships within their teams.

Professionals transitioning into leadership roles who want to build a strong foundation in interpersonal effectiveness.

HR professionals and organizational development specialists interested in understanding interpersonal dynamics and leadership strategies.

Executives and business leaders committed to creating inclusive and collaborative workplace environments.

Training Method

• Pre-assessment
• Live group instruction
• Use of real-world examples, case studies and exercises
• Interactive participation and discussion
• Power point presentation, LCD and flip chart
• Group activities and tests
• Each participant receives a 7” Tablet containing a copy of the presentation, slides and handouts
• Post-assessment

Program Support

This program is supported by:
* Interactive discussions
* Role-play
* Case studies and highlight the techniques available to the participants.

Daily Agenda

Each course agenda will be as follows:
• Technical Session 08.30-10.00 am
• Coffee Break 10.00-10.15 am
• Technical Session 10.15-12.15 noon
• Coffee Break 12.15-12.45 pm
• Technical Session 12.45-02.30 pm
• Course Ends 02.30 pm

Part 2 / 5

Empathy in the Workplace

Day 1:
Foundations of Empathy

Understanding the science behind empathy: Neurological and psychological perspectives.
Exploring the difference between sympathy, empathy, and compassion.
Identifying barriers to empathetic behavior in professional settings.
Introducing key frameworks: Emotional Intelligence and Nonviolent Communication.


Day 2:
Self-Awareness and Bias Recognition

Conducting self-assessments to uncover implicit biases.
Recognizing cognitive distortions that impede empathy.
Practicing mindfulness techniques to enhance emotional awareness.
Developing a personal action plan for bias reduction.


Day 3:
Active Listening and Communication Skills

Mastering verbal and non-verbal cues for effective listening.
Applying reflective listening techniques to validate others’ experiences.
Navigating challenging conversations with empathy.
Role-playing exercises to reinforce new skills.


Day 4:
Building Inclusive Environments

Defining psychological safety and its importance in teams.
Using empathy to address microaggressions and exclusionary behaviors.
Crafting inclusive policies and practices.
Facilitating group discussions on diversity and belonging.


Day 5:
Sustaining Empathetic Leadership

Examining case studies of empathetic leadership in action.
Integrating empathy into decision-making processes.
Establishing feedback loops to maintain empathetic practices.
Creating an implementation roadmap for post-course application.

Part 3 / 5

Active Listening and Effective Communication

Day 1:
Foundations of Active Listening

Understanding the principles of active listening.
Identifying barriers to effective listening (e.g., distractions, biases).
Practicing reflective listening techniques.
Exploring the role of empathy in communication.


Day 2:
Verbal Communication Skills

Crafting clear and concise messages for various audiences.
Adapting tone and language to suit professional contexts.
Using storytelling to engage and persuade.
Avoiding common pitfalls in verbal communication (e.g., jargon, ambiguity).


Day 3:
Non-Verbal Communication

Interpreting body language, facial expressions, and gestures.
Aligning verbal and non-verbal cues for consistency.
Recognizing cultural differences in non-verbal communication.
Enhancing presence and confidence during interactions.


Day 4:
Conflict Resolution and Feedback

Applying active listening to de-escalate conflicts.
Delivering constructive feedback without defensiveness.
Utilizing mediation techniques to resolve disputes.
Building trust through transparent and empathetic dialogue.


Day 5:
Practical Applications and Mastery

Simulating real-world scenarios to practice learned skills.
Receiving peer and instructor feedback on communication effectiveness.
Developing a personalized action plan for continuous improvement.
Reviewing compliance requirements for ethical communication practices.

Part 4 / 5

Social Intelligence for Effective Leadership

Day 1#
Introduction to Social Intelligence and its Role in Leadership
Understanding the Components of Social Intelligence: Empathy, Social Cognition, and Social Skills
The Impact of Social Intelligence on Leadership Styles and Effectiveness
Assessing Your Own Social Intelligence: Tools and Techniques

Day 2#
Building Rapport and Trust: Key Principles for Effective Relationship Management
Non-Verbal Communication: Interpreting Body Language and Facial Expressions
Active Listening Skills: Enhancing Communication through Engagement
Social Awareness: Understanding Social Context and Dynamics

Day 3#
Emotional Intelligence vs. Social Intelligence: Distinctions and Intersections
Navigating Social Norms and Expectations in Diverse Work Environments
Managing Conflicts with Social Intelligence: Techniques for Conflict Resolution
The Role of Social Intelligence in Negotiation and Persuasion

Day 4#
Social Intelligence in Team Leadership: Creating Collaborative and Inclusive Teams
Understanding and Leveraging Group Dynamics for Effective Leadership
Leadership Communication: Aligning Messages with Audience Needs
Managing Difficult Conversations: Handling Sensitive Topics with Empathy

Day 5#
The Social Intelligence Framework for Decision Making and Strategic Thinking
The Role of Social Intelligence in Organizational Culture Development
Practical Exercises: Applying Social Intelligence to Real-World Leadership Scenarios
Developing a Personal Action Plan for Enhancing Social Intelligence as a Leader

Part 5 / 5 Executive Diploma Thesis

As part of this Programme, participants are required to complete and submit an Executive Diploma in Interpersonal and Leadership Skills Thesis as a critical component of their learning journey.

This thesis serves as a demonstration of the participant’s ability to apply theoretical knowledge to real-world challenges and propose innovative solutions.

To ensure depth and rigor in analysis, the thesis must now be between 6,000 and 7,000 Words (excluding references, appendices, and cover pages).

This updated word count reflects the program’s commitment to fostering comprehensive research and advanced problem-solving skills while remaining achievable within the allocated study time.

Submissions that fall outside this range will not be accepted.

The Executive Mini Masters program Thesis is a mandatory requirement for graduation, and without its successful submission and approval, participants will not be eligible to graduate from the program or receive their Executive Programme certificate .